L&D & Operations Executive

Duties& Responsibilities • Support the planning and smooth delivery of training programmes. • Prepare learning materials, assessments, training resources and classrooms. • Support learners, trainers and training operations before, during and after each class. • Ensure all training records and documents are complete, accurate and compliant. • Handle learner registration, enquiries, payments and general course administration. • Support the development and improvement of learning materials, assessments and work processes. • Support learning technologies, training equipment and digital platforms. • Maintain training resources, inventory and a clean, safe learning environment. • Support training activities at different venues when required. • Perform any other duties assigned by the Company. Requirements • Diploma, NITEC or equivalent qualification. • Relevant experience in Learning & Development, Training Administration, Operations or Customer Service is an advantage. • Good communication and interpersonal skills. • Organised, detail-oriented and able to manage multiple tasks. • Responsible, proactive and willing to learn. • Comfortable using digital tools and learning new technologies. • Able to work independently and as a team. • Understands the importance of compliance, confidentiality and data privacy. • Able to travel to different training venues when required. WhatMakes You Successful in This Role We arelooking for someone who: • Takes ownership and responsibility for their work. • Checks facts carefully and follows company processes. • Thinks of solutions before asking for help, and seeks approval before making changes. • Learns quickly and adapts well to changes. • Communicates clearly and updates the team promptly. • Treats learners, trainers and colleagues with respect and professionalism. • Supports the team and contributes to a positive working environment. Takes pride in delivering quality work