HR Generalist

Key responsibilities Employee lifecycle — onboarding to offboarding • Collect and verify new joiner details and maintain accurate records in the HRMS • Prepare and issue employment agreements, letters and related documentation • Manage workpass matters end to end — Employment Pass applications, renewals, cancellations and liaison with MOM • Run onboarding: pre-boarding preparation, day one, introductions and orientation • Administer employee insurance — enrolment, changes, claims and renewals support • Manage offboarding: resignation processing, exit documentation, clearance and exit interviews • Support Rest of World entities with onboarding their employees into the HRMS • Support monthly payroll preparation and ensure lifecycle changes are reflected accurately and on time Employee support and day-to-day queries • Act as first point of contact for employee questions on policies, benefits, leave and entitlements • Maintain the HRMS — data integrity, leave records, reporting lines and system updates • Support employee relations matters, escalating to the HR Lead where appropriate • Respond to internal and external audit queries with accurate supporting documentation • Coordinate employee engagement activities with the Employee Engagement Committee • Administer employee recognition items such as birthday vouchers and long-service gifts • Coordinate consultants engaged by the business — introductions to employees and invoicing HR administration and government schemes • Prepare and submit government-paid leave claims — maternity, paternity, shared parental and childcare — within statutory deadlines • Manage grant and funding submissions, including training funding and other employer schemes • Administer internship programmes and institution partnerships • Maintain complete and accurate HR records for audit and statutory compliance Office administration • Manage office facilities — pantry, supplies, equipment, repairs and maintenance • Liaise with building management on access, carpark and premises matters • Process ERP submissions and coordinate with vendors • Support visiting overseas colleagues and guests — invitation letters, travel documentation and accommodation Projects and process improvement • Contribute to automating probation, confirmation and appraisal workflows in the HRMS • Support the rollout of our processes and systems to overseas entities, including training local teams • Identify government funding and grant schemes the company can use, and run the submissions What we are looking for • Diploma or degree in Human Resources, Business Administration or a related discipline • Three to five years of HR generalist or HR operations experience • Working knowledge of Singapore employment legislation — Employment Act, CPF and the MOM work pass framework • Hands-on HRMS experience, with the discipline to keep data accurate at volume • Proven ability to manage fixed, non-negotiable deadlines without prompting • High emotional intelligence. You read people and situations well, handle sensitive matters with care, and hold confidences without exception. Much of HR is judgement, not process. • Curiosity. You ask why a process exists before accepting it, and you come with a better suggestion rather than a complaint. • Ambition, with patience. You want to build an HR career, and you understand that credibility is earned by running the foundations excellently first. • Clear written and spoken English, with the confidence to communicate across countries and cultures • Self-directed— able to take ownership of a scope and run it, rather than wait for instruction