HAIR SALON MANAGER

• Manage the day-to-day operations of the beauty and hair salon. • Supervise, motivate and manage salon staff, including hairstylists and beauty therapists. • Prepare staff schedules, work rosters and manage leave and attendance. • Ensure the salon maintains high standards of cleanliness, hygiene and presentation. • Oversee customer appointments, enquiries, feedback and service recovery. • Monitor customer satisfaction and ensure consistent service quality. • Manage salon inventory, including hair, beauty and retail products. • Monitor stock levels and coordinate purchasing and replenishment. • Assist in achieving monthly sales and revenue targets. • Promote salon services, packages and products to customers. • Monitor daily sales, cash collection and basic operational records. • Train and coach staff on customer service, salon procedures and service standards. • Handle customer complaints professionally and resolve operational issues promptly. • Ensure all salon equipment is properly maintained and in good working condition. • Ensure the salon complies with relevant workplace, safety, hygiene and regulatory requirements.