SUPERVISOR

Responsibilities: • Coordinating daily management operations • Delivering superior food and beverage service and maximizing customer satisfaction • Responding efficiently and accurately to restaurant customer complaints • Organize and supervise shifts • Appraise staff performance and provide feedback to improve productivity • Estimate future needs for goods, kitchen utensils and cleaning products • Able to work night shift Requirements： • Proven work experience or similar role • Proven customer service experience as a supervisor • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff • Strong leadership, motivational and people skills • Acute financial management skills