Operations Administrative Support

Key responsibilities - Generate, update and track service orders, work orders and job schedules based on operational requirements. - Prepare daily, weekly and monthly operations reports, including service completion records, attendance, incidents, customer feedback and outstanding work. - Collect job sheets, checklists, photographs and other supporting documents from site teams; check that records are complete and follow up on missing information. - Coordinate with Operations Executives, Managers and Supervisors on manpower arrangements, service requests, urgent jobs and changes to schedules. - Liaise with HR on staff attendance, leave, new joiners, training records and manpower information. - Liaise with Accounts- to provide completed service records, purchase documents and other information needed for invoicing and cost tracking. - Maintain accurate electronic and physical records of contracts, service orders, reports and operational correspondence. - Track pending tasks and deadlines, escalate delays or discrepancies to the relevant Operations Manager, and follow up until they are resolved. - Respond to internal enquiries and provide administrative support for meetings, audits and customer reporting. Requirements - Diploma, NITEC or equivalent qualification; relevant administrative experience is an advantage. - Proficiency in Microsoft Excel, Word and email. - Strong organisation, attention to detail and ability to manage several requests at once. - Clear communication skills and confidence coordinating with both office and site staff.