Sales Coordinator / Customer Support Executive (AWS + VB!) - 0220

Sales Coordinator / Customer Support Officer 📍 Location: Ang Mo Kio TechPlace 🕐 Working Hours: Monday – Friday | 8:30am – 5:30pm 💰 Salary: $3,500 – $4,000 + AWS + VB Job Responsibilities • Provide professional and timely customer service by handling enquiries, orders, quotations, service requests, concerns and escalations. • Proactively update customers and senior management on order and shipment status, potential risks and recommended solutions. • Coordinate closely with internal departments to ensure timely order fulfilment and resolution of customer issues. • Build and maintain strong relationships with customers, internal departments and senior management. • Maintain accurate and detailed documentation, including customer reports and operational records. • Ensure compliance with company policies, customer requirements, quality standards and regulatory requirements. Job Requirements • Diploma or Bachelor’s Degree in Business Administration, Engineering, Operations Management or a related field. • Minimum 3 years of relevant experience in sales coordination, customer service, sales support, order fulfilment or customer support. • Experience in the machinery, equipment or technical services industry will be an added advantage. • Able to provide support after office hours when required for urgent customer matters. Chan Kai Wen Reg R23114137 THE SUPREME HR ADVISORY PTE LTD EA No: 14C7279