SERVICE TECHNICIAN CUM SPARE PARTS INVENTORY

SERVICE TECHNICIAN CUM SPARE PARTS INVENTORY Job Responsibilities Service Technician • Perform installation, inspection, troubleshooting, servicing and repair of SMEG home appliances. • Attend to customer service calls and diagnose product faults accurately. • Conduct on-site repairs and replacement of spare parts where required. • Provide professional advice to customers on product operation and maintenance. • Prepare service reports and update job status accurately. • Liaise with the Service & Customer Service team on technical issues and follow-up cases. • Ensure all service work is carried out safely and according to company procedures. Spare Parts Inventory • Manage and maintain spare parts inventory and stock records. • Receive, check and organize incoming spare parts. • Pick and issue spare parts for technicians and service jobs. • Monitor stock levels and identify items requiring replenishment. • Conduct regular stock counts and reconcile physical stock against system records. • Ensure proper storage, identification and organization of spare parts. • Monitor slow-moving, obsolete and damaged spare parts. • Coordinate with suppliers and internal teams on spare parts orders and availability. • Maintain accurate inventory records and documentation. Requirements • Experience in appliance servicing, electrical/electronic equipment or a related technical field will be an advantage. • Experience in spare parts or warehouse inventory management is preferred. • Basic troubleshooting and electrical knowledge. • Able to read technical drawings, wiring diagrams and service manuals. • Good organizational and record-keeping skills. • Comfortable using computers and inventory/ERP systems. • Possess a valid Singapore Class 3 driving licence. • Able to work independently and communicate effectively with customers and colleagues. • Responsible, disciplined and willing to learn.