Senior Manager - SalesForce (JD#11341)

Job Summary Seeking a meticulous and driven Senior Project Manager with proven track record in successful applications project implementation in the area of Salesforce Loyalty, Marketing, E-Commerce, or other Commercial Off-The-Shelf (COTS) CRM software. Fronting all projects, he/she will be responsible for end-to-end project management from the project initiation, justification, Proof-of-Concept (POC), evaluation, software development, testing, deployment as well as the system support. Mandatory Skill-set • Bachelor Degree in Computer Science, Information Systems or Financial Engineering; • Has at least 8 years of Project Management experience with IT application development projects; • Minimum of 4+ years of designing and implementing Salesforce Loyalty, Marketing, E-Commerce, or other Commercial Off-The-Shelf (COTS) CRM software; • Extensive hands-on experience working in both Waterfall and Agile environments, including practical familiarity with Scrum, Kanban; • Deep understanding of Sales Force Dot Com (SFDC) Concepts and Practices; • Strong technical foundation in integration components for SFDC and Sales Force Cloud Implementation; • Prior experience in proposal preparation, vendors evaluation, selection and management; • Proven ability to interact with various business users, senior management, IT teams and external vendors effectively; • Experience in project plans, milestones, measures, budgets, resource and time management; • Ability to multitask effectively and deliver working solutions on a tight schedule and fast-paced environment; • Drives team work to resolve complex business issues through sharing in-depth knowledge and experience; • Excellent leadership skills and emotional intelligence to influence key decisions, mediate conflicts and build consensus; • Resourceful and proactive team player with excellent analytical and planning skills; • Excellent verbal and written communication skills. Desired Skill-set • Agile, PMP, CITPM, COMIT or PRINCE2 certified. Responsibilities • Responsible for end-to-end Salesforce projects, enhancement, support; • Work with stakeholders of all levels on project initiation and delivery; • Prepare/manage work plans, schedules, project estimates/budget, resource plans and status reports on a regular basis; • Drives implementation consistency and quality through execution of project management best practices; • Review project documentations based on requirements agreed with stakeholders; • Conducts meetings to communicate expectations, project roles, status updates, track open issues, and work with all groups and clients to resolve issues as required; • Facilitate the annual project prioritization process & regular project tracking against process & planning; • Perform vendor management, ensuring their deliverables adhere to project schedule and standards; • Ensures handed over to Support team is done in accordance to procedure in placed. Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest. When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy). Confidentiality is assured, and only shortlisted candidates will be notified for interviews. EA License No. 07C5639