STALL ASSISTANT (COFFEE SHOP)

RESPONSIBILITIES • Responsible for all Service Crew duties and all operations matters • Preparation of food and beverages • Ensure the food quality standard meets expectations consistently • Monitor staff performance and upholds disciplinary standard within the team • Conduct on-the-job training for new joiners • Participate and provide input for staff performance appraisals • Provide support in team planning- scheduling and rostering • Possess strong product knowledge and model excellent customer service • Put in continuous effort to motivate the team to deliver great service to customers and meet revenue target • Prepare periodic stock take such as month-end stock take and stock ordering • Appointed key holder role during store opening and closing and the duty supervisor on shift • Manage and maintain the housekeeping for working station & area/storeroom • Other administrative duties when assigned