FOOT REFLEXOLOGIST

We are looking for a friendly, professional and customer-focused Foot Reflexologist to provide quality foot reflexology and wellness services to customers. The role involves performing foot reflexology treatments, ensuring customer comfort, maintaining high hygiene standards and providing a pleasant and professional service experience. Key Responsibilities 1. Foot Reflexology Services • Perform professional foot reflexology treatments according to company SOPs. • Apply appropriate pressure and massage techniques to the feet and lower legs. • Provide foot massage, leg massage and other wellness treatments offered by the outlet. • Assess customer preferences and adjust treatment pressure and techniques accordingly. • Ensure customers are comfortable throughout the treatment. 2. Customer Service • Welcome customers in a friendly and professional manner. • Communicate with customers to understand their preferred treatment and pressure level. • Maintain a pleasant and relaxing environment. • Handle customer requests and feedback professionally. • Build good relationships with customers and encourage repeat visits. 3. Hygiene & Treatment Preparation • Prepare treatment areas, chairs, towels and equipment before each session. • Maintain cleanliness and hygiene of treatment areas. • Clean and sanitise equipment and work areas after each treatment. • Maintain good personal hygiene and professional grooming standards. • Follow company hygiene and safety procedures. 4. Sales & Customer Retention • Introduce customers to suitable treatments, packages and membership programmes. • Support outlet promotions and sales activities. • Encourage repeat bookings and customer referrals. • Provide appropriate recommendations based on customers' preferences. 5. Teamwork & Outlet Operations • Work closely with supervisors, managers and other therapists. • Assist with daily opening and closing procedures. • Maintain proper care and usage of equipment and treatment supplies. • Monitor supplies such as towels, oils and other consumables. • Report customer issues, equipment problems or operational concerns to the supervisor. Requirements • Previous experience as a Foot Reflexologist, Massage Therapist or Spa Therapist is preferred. • Relevant reflexology or massage training/certification is an advantage. • Good knowledge of foot reflexology and massage techniques. • Good hand strength and able to perform treatments for extended periods. • Friendly, patient and customer-oriented. • Good communication and interpersonal skills. • Well-groomed and professional. • Willing to work shifts, weekends and public holidays.