Guest Relations Officer

**Job Overview:**Serve as the point of contact for guests, ensuring a warm welcome and smooth, memorableexperience throughout their visit. **Responsibilities:** - Welcome and assist guests upon arrival - Handle reservations, seating arrangements, and guest requests - Address guest concerns and feedback professionally - Build rapport with regular/VIP guests - Liaise with other departments to ensure smooth service **Requirements:** - Excellent communication and interpersonal skills - Presentable, outgoing, and service-oriented - Prior experience in hospitality/guest service preferred - Willing to work nights and weekends ---