Technical Service Engineer

Job Responsibilities • Perform routine servicing, preventive maintenance and repair of CCTV and related security systems. • Conduct site surveys and pre-checks to assess site conditions and technical requirements. • Troubleshoot and diagnose CCTV systems, equipment, cabling, network connectivity and other system-related issues. • Attend to service calls and provide on-site technical support and troubleshooting. • Carry out installation, replacement, configuration, testing and commissioning of CCTV and related equipment. • Check and troubleshoot cameras, NVR/DVR, network switches, power supplies, cabling and other related equipment. • Support the configuration, maintenance and troubleshooting of IP-based CCTV and security systems. • Perform basic system security checks, including user access, device connectivity, passwords and system configurations. • Support and troubleshoot related security systems such as access control, intercom and alarm systems, where required. • Identify system faults, abnormal system behaviour and potential security issues, and recommend appropriate corrective actions. • Coordinate with customers, contractors and internal teams on site and technical matters. • Prepare service reports and maintain proper documentation of works completed. • Ensure all works are carried out safely and in accordance with site requirements and company procedures. Requirements • NITEC / Higher NITEC / Diploma in Cyber Security, Information Technology, Electrical, Electronics, Engineering or a related discipline. • Relevant technical experience in CCTV, security systems, ELV systems or related fields will be an advantage. • Basic knowledge of IP CCTV, networking, cabling, NVR/DVR and system configuration. • Knowledge of access control, intercom, alarm systems, cybersecurity or basic network security will be an advantage. • Good troubleshooting and problem-solving skills. • Able to perform hands-on technical work and work independently at different project or customer sites. • Good communication and interpersonal skills. • Possession of a valid Class 3 driving licence will be an advantage.