E-commerce Executive

Job Summary We seek a motivated, self-driven individual to manage Shopify backend operations, support Ecommerce activities, and enhance online sales performance through data management, customer service, and process automation in a fast-growing company. Responsibilities • Operate Shopify backend to fulfill orders, conduct stocktaking, and control inventory accurately to maintain seamless order flow • Support Ecommerce team by coordinating daily operations and managing online promotional campaigns to drive sales growth • Organize and maintain consistent, high-quality product information in the centralized system across all online sales channels to ensure data accuracy • Prepare detailed performance reports analyzing online sales campaigns and activities to guide strategic decisions • Respond promptly to customer queries, resolve order processing issues, returns, and complaints to ensure excellent customer service • Develop and implement automation tools to streamline repetitive tasks and improve operational efficiency Preferred competencies and qualifications • 2-3 years of relevant work experience • Higher educational certifications (e.g., Diploma/Degree), with pay scaled according to job scope and qualifications