3 Months Operations Admin Assistant, Raffles Place

To ensure smooth support in administrative tasks, agent maintenance and fit and proper requirements. Be up-to-date and well-versed with regulations pertaining to Agent onboarding, fit and proper requirements. Support the team in day-to-day tasks (provision of data/reports). Responsibilities: Administrative Tasks • Provide timely support for updates to agents' personal and business information. • Monitor and track the turnaround time of agent information change requests. • Assist in the preparation and issuance of correspondence and notification letters. • Manage and respond to enquiries received through shared team mailboxes. • Maintain accurate records and ensure proper filing of documentation. Agent Maintenance • Support the consolidation and maintenance of agent-related statistics and records. • Assist with administrative activities for the Annual Fit and Proper Exercise. • Perform electronic filing and record housekeeping for agent documentation. • Support the digitization, organization, and maintenance of agent records and files. • Ensure documentation is complete, accurate, and archived in accordance with internal requirements. Others • Coordinate meeting schedules and logistics, including panel meetings where required. • Assist in the generation of routine reports and preparation of data for analysis. • Support updates and maintenance activities for agents across different business divisions. • Assist in reviewing process documentation and tracking SOP updates. • Support User Acceptance Testing (UAT) activities and post-implementation validation checks. • Provide administrative support for ad hoc projects and assignments as assigned by the Manager. Requirements: • Diploma/Degree • At least 2-5 Years of operations related role • Good knowledge of Microsoft Office (Excel and word) • Good communication and interpersonal skills • Good team player • Independent