Food & Beverage (F&B) Service & Operations Intern

Roles & Responsibilities We are seeking an energetic and detail-oriented F&B Operations Intern to join our service team. This structured internship provides hands-on exposure to front-of-house operations, customer relations, and restaurant management systems. • Guest Relations: Greet and seat guests warmly, manage table reservations, present menus, and take orders accurately using the Point-of-Sale (POS) system. • Service Excellence: Coordinate with the kitchen team to serve food and beverages promptly while ensuring the highest standards of dining presentation. • Operational Workflow: Assist with opening/closing procedures, maintain cleanliness in accordance with mandatory SFA food safety and hygiene guidelines, and track daily side-station inventory. • Problem-Solving: Actively anticipate guests' needs and handle customer feedback professionally under the guidance of a senior mentor. Learning Objectives By the end of this 3-to-6-month stint, the intern will: • Master premium front-of-house hospitality standards and CRM software. • Understand fast-paced workflow optimisation and standard operating procedures (SOPs) in commercial food services. • Learn the basics of inventory procurement and daily operational reporting. Job Requirements • Current student or recent graduate in Hospitality, Business Management, Food Services, or a related field. • Holds or is willing to obtain a valid WSQ Food Safety Course Level 1 certificate. • Strong interpersonal skills, a positive learning mindset, and the ability to work effectively in a team environment. • Ability to work flexible shifts, including weekends or public holidays (per standard F&B schedules).