Quality Engineer

About the role The Quality Engineer supports day-to-day Quality and Engineering activities associated with products, processes and operations. The role involves assisting in the investigation and resolution of product, process, manufacturing and customer-related issues, and supporting customer feedback and complaint activities. Key responsibilities • Support day-to-day Quality and Engineering activities associated with products, processes and operations • Assist in the investigation and resolution of product, process, manufacturing and customer-related issues • Support customer feedback and complaint activities, including information gathering, investigation coordination, documentation and follow-up • Assist in identifying root causes of problems and implementing appropriate corrective and improvement actions • Support preparation, review and maintenance of technical and quality documentation • Support product and process verification, testing, inspection and evaluation activities as required • Participate in product, process and quality improvement projects • Collect, organise and analyse data to support problem solving, decision making and continuous improvement • Work closely with Quality, Engineering, Manufacturing, Operations, Supply Chain, Service and other departments to resolve issues and complete assigned projects • Support implementation of process improvements to improve product quality, efficiency, reliability and customer satisfaction About you • Diploma or Bachelor's degree in Engineering, Science or a related technical discipline • Preferably 1–3 years of relevant working experience in engineering, manufacturing, quality, medical devices, life sciences or other technical industries • Fresh graduates with relevant internship, industrial attachment or project experience may also be considered • Good analytical and problem-solving ability • Statistical Analysis (Hypothesis Testing, ANOVA, Gage R&R, DOE etc) • Root cause analysis (Kepner-Tregoe, 5-Why, 6M etc) • Strong attention to detail • Good written and verbal communication skills • Able to work effectively independently and within a team • Proficient in Microsoft Office applications