Assistant Shop Manager

• Supervise and manage day-to-day operations of the shop • Upkeep cleanliness, visual merchandising, and overall presentation of the shop • Follow up on customer's appointment and feedback • Train team members, motivate team's morale and resolve staff issues • Create marketing campaigns and promotions to achieve KPI sales target • Monitor inventory, manage stock ordering, maintain hygiene of the supplies • Prepare sales reports, staff rosters, and assist with payroll and commission calculations • Supervise opening and closing procedures including daily cash reconciliation