Business Development Manager – SME Solutions & Partnerships

BUSINESS DEVELOPMENT MANAGER – SME SOLUTIONS & PARTNERSHIPS Company: Cloud Frontier Asia Pte. Ltd. Employment Type: Full-Time Location: Singapore Reporting To: Managing Director About Cloud Frontier Asia Cloud Frontier Asia (CFA) provides managed cybersecurity, AI-governance and continuous monitoring services to small and medium-sized businesses. Our flagship service, CFA ai-Watch, helps business owners gain visibility into security risks, unusual user activities, sensitive-data exposure and the use of artificial intelligence within their Microsoft environment. We are looking for an experienced and commercially driven Business Development Manager who is already working with Singapore SME business owners, CEOs, Managing Directors and founders. The Opportunity This is a business-development and customer-acquisition role. Your primary responsibility is to create direct conversations with SME decision-makers, identify suitable opportunities and convert them into paid proof-of-concept and recurring-service customers. Previous cybersecurity experience is not essential. Product, technical and solution training will be provided. More importantly, you should understand how SME owners make decisions and have the confidence and relationships to engage them directly. Key Responsibilities • Identify and approach Singapore SMEs that may benefit from managed cybersecurity and AI-governance services. • Engage directly with business owners, CEOs, Managing Directors and other senior decision-makers. • Arrange and conduct customer meetings, management briefings and solution presentations. • Understand the customer’s business concerns, technology environment, operational risks and decision-making process. • Introduce CFA ai-Watch in clear business language without relying on technical terminology. • Promote and secure paid four-week proof-of-concept engagements. • Convert successful proof-of-concept engagements into recurring managed-service contracts. • Develop relationships with accounting firms, corporate-service providers, insurance advisers, business consultants, Microsoft partners and other organisations serving SMEs. • Recruit and support referral and reseller partners capable of introducing CFA ai-Watch to their SME customers. • Organise or participate in business-owner briefings, webinars, networking sessions and partner events. • Prepare proposals, follow up consistently, manage objections and negotiate commercial terms. • Maintain accurate records of prospects, meetings, proposals, opportunities and sales forecasts. • Work closely with CFA’s technical and security teams throughout the sales process. • Provide feedback on customer concerns, market demand, competitor positioning and potential service improvements. Candidate Requirements • At least three years of successful B2B sales, business development, customer acquisition or relationship-management experience. • Current or recent experience dealing directly with SME business owners, CEOs, Managing Directors or founders in Singapore. • A demonstrable network of SME decision-makers and business-partner relationships. • Proven ability to generate opportunities independently instead of relying only on company-provided leads. • Experience managing the complete sales process, from prospecting and appointment-setting to proposal, negotiation and closing. • Strong communication, presentation, relationship-building and commercial-negotiation skills. • Able to understand business risks and explain solutions in straightforward, non-technical language. • Self-motivated, target-oriented and comfortable working in an entrepreneurial and growing organisation. • Able to maintain disciplined follow-up and opportunity-management practices. • Diploma or degree in business, marketing or a related discipline is preferred but not essential where the candidate has strong relevant experience and a proven sales record. Relevant Industry Backgrounds Candidates currently working in any of the following areas are encouraged to apply: • SME financing or business loans • Commercial insurance • Corporate secretarial or accounting services • Business advisory or professional services • Payroll, human-resources or accounting software • ERP or other SME business solutions • SME banking and relationship management • Telecommunications or technology services for SMEs Cybersecurity or IT sales experience is advantageous but not compulsory. What We Are Looking For The successful candidate should be a commercially active “hunter” who enjoys opening new relationships and closing business. You should be able to demonstrate: • How you currently reach SME business owners • The types of decision-makers you regularly meet • Examples of accounts you personally acquired • Your approach to generating new appointments • Your process for progressing opportunities and closing sales Performance Expectations During the initial three months, the successful candidate will be expected to build a qualified sales pipeline and work towards: • 40 qualified conversations with SME decision-makers • 20 meetings with business owners or senior management • 8 paid proof-of-concept proposals • 3 to 4 paid proof-of-concept engagements • At least one new referral or reseller relationship What We Offer • Direct access to the company’s senior management and technical team • Structured training on CFA ai-Watch, cybersecurity and AI governance • Technical support during customer presentations and solution discussions • Opportunities to develop new SME, referral and reseller channels • Basic salary with performance-based sales incentives • Career-development opportunities as CFA expands across Singapore and ASEAN How to Apply Please submit your résumé together with a short introduction covering: • The SME customer segments you currently serve • The types of business owners or senior decision-makers you regularly meet • Your recent customer-acquisition or sales achievements • How you would generate your first ten…