Clinic Assistant

The Clinic Assistant will be the responsible for providing excellent patient care (non-clinical) at the centre. Responsible for: • Liaison with patients and their family members on appointments with the doctors and other associated diagnostic services. • Following up with third parties and tracing of results • Taking basic parameters for patients such as blood pressure, temperature, height and weight • Assist patients with registrations, billings and insurance claims enquiries. • Financial counselling on medisave/medishield and insurance coverage matters • Verification of patients’ information into the Clinic system. • Provide assistance on private health insurance coverage and Medisave requirements to ensure claims process is in order. • Support finance in medical claims including preparing invoices for claim submission, claim submissions, preparing LOGs, communicating with insurers, following up on payment. Requirements: • Minimum 2 years of working experience, preferably in healthcare industry. • Pro-active to patients’ needs and able to communicate effectively and work effectively with others in the team and organisation to accomplish team and organisation goals. • Good communication skills and customer service.