Retail Sales Assistant (Bridal Studio)

Location: Macpherson/Ubi Commitment: Part-time (Both weekends required) Rate: $12-14/hr basic, in addition to sales commissions Reports to: Studio Manager / Business Owner About Us We are a modern bridal gown studio dedicated to making every bride’s experience memorable and effortless. Our collections feature timeless designs, curated with care — and our studio team plays a key role in ensuring every appointment, fitting, and gown handover runs smoothly. Role Overview The Bridal Studio Assistant supports the daily running of the bridal studio, ensuring a seamless experience for every bride. This role combines client-facing responsibilities with backend operational tasks such as appointment coordination, gown fulfilment, and studio upkeep. Key Responsibilities Sales & Customer Experience • Welcome and assist brides during their fitting appointments and gown viewings. • Provide thoughtful recommendations and styling advice aligned with their preferences. • Follow up with clients via WhatsApp, email, or phone on enquiries, quotations, and bookings. • Ensure all clients feel supported and cared for from first contact to gown collection. Operations & Fulfilment • Coordinate appointment schedules and maintain booking systems. • Manage gown check-ins, alterations, and handovers with accuracy and timeliness. • Track gown inventory, cleaning, and logistics (rentals, returns, and deliveries). • Prepare client documents, fitting notes, and payment records. Studio Management • Maintain the cleanliness, organization, and visual presentation of the studio. • Support in event setup, photo shoots, or special campaigns when required. • Monitor supplies and manage simple procurement or vendor coordination. Requirements • Prior experience in retail, fashion, events, or bridal industry preferred. • Strong interpersonal and communication skills with a warm, service-oriented attitude. • Detail-oriented, organized, and proactive in managing tasks independently. • Comfortable using digital tools (Google Workspace, WhatsApp Business, scheduling systems). • Available to work weekends (required) and occasional evenings for fittings or events. Why Join Us • Be part of a close-knit, creative team passionate about helping brides look and feel their best. • Gain hands-on experience in both sales and operations within a growing bridal business. • Beautiful and inspiring work environment with room to grow in responsibility and hours.