Head Barista

Job Summary Lead the café’s beverage operations by supervising the barista team, ensuring high-quality coffee preparation, maintaining equipment, and delivering excellent customer service to enhance overall café performance. RESPONSIBILITIES • Lead and supervise the barista team to ensure smooth daily café operations and high service standards • Prepare and serve high-quality coffee, espresso-based beverages, and other drinks following established recipes • Maintain consistency in coffee quality, presentation, and beverage recipes to meet customer expectations • Operate and perform routine maintenance on espresso machines, grinders, and other café equipment to ensure optimal function • Train and mentor junior baristas on coffee preparation techniques, equipment handling, and service standards to build team capability • Monitor inventory levels of coffee beans, milk, syrup, and other beverage supplies and assist with timely stock ordering • Develop and update standard recipes and beverage preparation procedures to maintain quality and efficiency • Ensure hygiene, cleanliness, and food safety standards are strictly followed at the bar and work area • Handle customer inquiries and feedback professionally to enhance customer satisfaction • Assist with opening and closing procedures and support daily café operational tasks • Monitor workflow and coordinate with café staff during busy periods to maintain service efficiency • Collaborate with the café manager to support efficient operations and achieve service quality goals KEY QUALITIES • Strong coffee knowledge demonstrated through consistent attention to detail in beverage preparation • Leadership and team-management skills to effectively guide and motivate the barista team • Commitment to quality and presentation to uphold café standards • Positive attitude and professional work ethic to foster a productive work environment • Passion for coffee and delivering excellent customer service