Customer Service Executive

• Attend to customer's enquiries on job order status, availability and co-ordination of tasks. • Execution of customer's orders, processing and summarizing the essential information given into the job order form with required attachments. • Use of Trade-net to provide the Value-Added Service of permit declaration for customers. • Prepare orders for Planner and follow-up with customers when there are incomplete information or documents. • Coordination for booking of chemcare in PSA for DG Isotanks or containers. • Collate information for planner if there are any changes for the day itself for delivery. • Ensure all delivery orders/ weighing tickets are received once job completed and forward to customers as proof of delivery. • Closing of job orders for billing once job is completed. • Prepare documents and arrange for dispatch to deliver to shipping lines/ customers. • Attending to customer's request for quotes, checking of trucking rates, invoice discrepancies etc. Job Requirements:- • Minimum Diploma in Logistics, Supply Chain Management, International Business, or a related field. • At least 1 year of working experience in the transport and logistics industry. • Strong attention to detail and ability to work under pressure. • Excellent organizational and problem-solving skills.