Customs Permit Executive (Air Freight)

About the role WMG is a licensed Postal Service Operator headquartered in Singapore, specializing in cross-border parcel and mail logistics across Asia. This role involves managing consignee delivery, documentation, and operational queries, as well as coordinating with vendors and regulatory bodies to ensure smooth service execution. Key responsibilities • Attend to consignees' delivery, documentation, and operational queries • Prepare, submit, and follow up on permit and regulatory applications • Coordinate with vendors on service execution and operational matters • Monitor vendor performance and SLA compliance • Issue client invoices accurately and in a timely manner • Submit Purchase Orders (PO) and Requests for Fund (RF) • Validate vendor billing and resolve discrepancies with Finance • Maintain accurate operational, compliance, and billing records • Proactively flag operational, vendor, or compliance risks About you • Minimum Diploma holders or above in any field • Effectively bilingual in English and Mandarin to liaise with Mandarin speaking stakeholders • IT Savvy (especially MS Office tools) • Knowledge and experience in customs import declaration's regulations • Must have a Custom Declarant Agent ID • Commitment to meet tight datelines and reporting requirements • Mature with excellent interpersonal skills, strong work ethic, independent, entrepreneurial, proactive, and accountable, positive attitude • Able to start immediately or within short notice preferred