Technical Director, AI & Enterprise Platforms

About Us GOVT VCCP is a challenger agency built for the Asia-Pacific. Formed in 2026, we bring together the creative minds and challenger spirit of GOVT, Ministry, and VCCP Singapore — uniting Singapore's top independent creative agency, a digital consultancy, and a globally connected network into one. We have a motto: It only works if it all works. This is why we involve ourselves in far more than just advertising. We challenge what's around our clients' businesses, not just what's in front of them. We believe there is a direct link between award-winning work and commercial success. We also use AI to rethink how work is created, measured, and delivered. If you want to shape the future of marketing, not just keep pace with it, this is the place to do it. Our clients are the world's most recognisable challenger brands, including OCBC Bank, Cathay Pacific, Sentosa, Julie's Biscuits, Puma, Chick-fil-A, Deliveroo, Shell, Google, Airalo, White Claw, and Cadbury. The Role We are looking for a Technical Director to lead work across AI, enterprise platforms and technology. Reporting to the Chief Digital Officer, you will join the digital leadership team and serve as a senior technical lead for the agency and our clients. You will work with the Chief Digital Officer to apply AI in both our own business and client work. This includes finding practical uses for AI in planning, creative development, measurement and delivery; testing approaches within the agency; and taking proven applications to clients as services, products or transformation projects. You will also develop our platform and product capability. You will help clients get more from the marketing platforms and data they already have through better integrations, applications, personalisation and new services. You will work with teams in Singapore and India, as well as VCCP London’s technology and AI specialists. You will lead technical conversations in client workshops, pitches and strategic planning. You will set the strategic direction for CRM, marketing automation, SEO, AEO and lifecycle design. You will build the team structure, governance and partner relationships needed for the delivery team to run execution independently. This role suits you if you want to: • Build practical AI ways of working and turn the ones that prove useful into client services. • Help enterprise clients make better use of their technology and data. • Bring creative, data, technology and delivery teams together around client problems. What You Will Be Doing AI, client transformation and workflow design • Work with the Chief Digital Officer to set priorities for AI work across the agency and for clients. • Design, test and introduce AI-assisted workflows for agency operations, creative and marketing delivery, and client work. • Test AI tools and automation platforms within GOVT VCCP, then use what works to shape practical client recommendations. • Develop proven AI applications into client services, project scopes and new-business opportunities. • Lead the technical side of AI workshops, planning sessions, transformation projects and pitches. • Set standards for the responsible use of AI, including security, governance, quality control and use of client data. • Work closely with VCCP London’s technology and AI teams to bring relevant products and expertise to APAC clients. Platform technology and product development • Lead technical strategy for enterprise marketing platforms, including CRM, marketing automation, personalisation, CDPs and related data environments. • Design integrations, applications and platform architecture that help clients get more value from their existing technology. • Develop repeatable services across platform technology, AI and creative technology, with clear use cases, delivery models and commercial value. • Identify and build technology-led approaches that improve creative work, customer experience and performance marketing. • Build relationships with enterprise platform partners and identify opportunities for training, joint capability development and new business. Client strategy and technical leadership • Lead client conversations across AI, CRM, personalisation, platform architecture, SEO, AEO and lifecycle marketing. • Set the strategic direction for CRM and journey architecture across relevant accounts, ensuring recommendations are commercially sound and technically realistic. • Provide senior technical advice in pitches, planning sessions, and solution design, helping clients make clear decisions where technical constraints or trade-offs exist. • Work with account, strategy, performance, data and delivery leads to define scopes that are clear, ambitious and deliverable. • Keep up with the technology, platform, and AI developments that matter to our clients, and provide a clear view of what is worth pursuing. Team, governance and delivery quality • Lead and develop the India-based digital marketing and technology team, setting clear roles, standards, escalation paths and development plans. • Identify capability gaps and recruit, onboard or manage specialist support where needed. • Set practical standards for platform administration, workflow quality, documentation and technical delivery. • Work with project-management and operations colleagues to manage scope, improve handovers and keep work moving. Our ideal candidate • You have substantial experience in software engineering, solutions architecture or technical consulting. You can make sound architecture decisions and solve practical delivery problems. • You have deep experience with enterprise marketing platforms such as Salesforce Marketing Cloud, Oracle Responsys, Braze, HubSpot or Marketo, including how they connect to wider customer and data systems. • You can design CRM, personalisation and lifecycle strategies, including the journeys, data, integrations and operating model required to make them work. • You have applied AI or machine lea…