Barista / Senior Barista

BYD by 1826 As a member of our food and beverage team, you will be responsible for delivering outstanding service to our guests, ensuring a memorable dining or drinking experience. Your role will vary depending on your position, but the core responsibilities include providing excellent customer service, handling drink orders, and contributing to a positive and efficient team environment. Key Responsibilities : • Provide outstanding customer service throughout the guest's dining journey, ensuring they feel welcome, comfortable, and thoroughly attended to. • Prepare a variety of coffee-based beverages and teas • Simple service and drink preparation • Maintain drinkware and beverage equipment needed for beverage preparation • Operate Point of Sales (POS) Systems when managing order • Address customers' queries on different types of beverages • Recommend coffee-based beverages and teas to customers • Build good rapport with customers to improve customers' experience • Follow customer service standards • Any other ad hoc duties assigned by management Coffee Craftsmanship • Prepare and serve high-quality coffee beverages with precision and consistency. • Educate customers on coffee origins, flavor profiles, and brewing methods to enhance their experience. • Address customers' feedback Roasting and Cupping • Conduct roasting sessions to develop and refine coffee beans to desired flavor profiles. • Perform regular cupping sessions to assess bean quality and ensure consistency. • Maintain roasting equipment and troubleshoot any technical issues. Requirements : • Charismatic individual with service-driven to elevate our guests' dining experiences • Prior experience in the casual-premium dining sector and with a minimum of 2 years Barista experience • Excellent customer service and communication skills. • Keen interest in or knowledge of the automotive industry, electric vehicles will be an added advantaged. • Ability to work effectively as part of a team and manage time efficiently. • Willingness to work in shifts, including weekends and holidays. Benefits • Performance bonuses • Transport allowance • 1826 Employee Well Being Programme: • Dental • Medical outpatient • Optical / Eye Wear • Comprehensive health screening • Hospital Insurance (Up to $100,000 coverage) • Home loan subsidy (Up to $1,000/month) • Car loan subsidy (Up to $1,000/month) • Annual leave • Additional leaves: Birthday leave etc. • Friends & Family dining discounts!