General Manager (Restaurant)

Job Summary Lead and manage all restaurant operations to drive profitability, enhance customer experience, and develop a high-performing team. Implement strategies to boost sales, control costs, and maintain brand standards in a dynamic hospitality environment. Responsibilities • Oversee daily restaurant operations to ensure smooth workflow and high service standards • Lead and coordinate all departments including service, kitchen, reservations, marketing, and administration to achieve operational goals • Develop and execute operational strategies to improve efficiency and profitability • Drive sales growth by implementing strategies to increase average spend, customer retention, and repeat visits • Build and maintain strong relationships with corporate clients, business partners, and VIP guests to expand business opportunities • Identify and pursue new revenue streams and partnerships to grow the restaurant’s market presence • Recruit, train, coach, and develop department heads and team members to build a skilled and motivated workforce • Establish clear performance standards and accountability measures across departments to enhance team productivity • Foster a positive and high-performance work culture that supports staff retention and development • Manage budgets, monitor food and labor costs, and control operational expenses to meet financial targets • Review financial reports regularly and implement corrective actions to maintain profitability • Ensure exceptional guest satisfaction by maintaining brand standards and handling key customer feedback and escalations effectively Required competencies and certifications • Diploma, Advanced Diploma, or Degree in Hospitality Management, Business Management, or related field • Minimum 5 years of management experience in the F&B, hospitality, or hotel industry • Proven ability to lead profitable restaurant or hospitality operations • Strong leadership skills with experience managing large teams and multiple departments • Proficient in financial management and business development • Excellent communication and stakeholder management skills • Ability to perform effectively in a fast-paced and dynamic environment Other Information Remuneration & Benefits • Basic Salary: From SGD 8000 per month • Profit Sharing Scheme • Sales Incentive Programme • Annual Leave and Medical Benefits • Staff Dining Benefits • Career Growth Opportunities