Spa Front Desk

Key Responsibilities • Oversee the day-to-day operations of the spa. • Supervise, coach, and support the outlet team. • Monitor sales performance and work towards business objectives. • Ensure high standards of customer service. • Manage staff scheduling and daily manpower allocation. • Handle customer feedback and resolve service-related matters. • Monitor inventory levels and coordinate stock replenishment. • Ensure compliance with company policies, hygiene, and operational procedures. • Prepare operational and sales reports as required.