NETWORK ENGINEER

Role Summary We are seeking for a Network Engineer to be part of the team to monitor, support and manage enterprise-grade networking and security solutions across on-premises and cloud environments. The role requires working knowledge on monitoring tools, network routing & switching, load balancing, firewalls, and cloud-native security, with additional skills in automation, and SDN considered a plus. Key responsibilities • Ensure that the network is performing normally by using network monitoring tools (e.g., SolarWinds, PRTG, Nagios) • Ensure that all incidents reported are supported on timely manner. • Travel to remote sites for troubleshooting and support as needed. • Ensure that all alerts and events in the monitoring tools are being attended to. • Perform timely escalation to 3rd vendors for hardware, software and telco related problems. • Support service requests for operational changes related to load balancers, network switching and routing, firewall rules, update of security policies in security devices. • Perform firmware upgrades for network and security devices. • Check and react to security events on intrusion detection and prevention system, WAF • Check, troubleshoot and log ticket to Cloud Service Providers for networking components deployed in Azure, AWS. • Proficiency in using network monitoring tools (e.g., SolarWinds, PRTG, Nagios) • Analyze network performance issues and recommends optimization options for implementation. • Perform NetFlow tracing • Ensure timely update and closure of ITSM tickets • Work with the team and 3rd party vendors to provide root cause analysis for incidents. Required Skills & Qualifications • 5 years of relevant hands-on experience. • Strong understanding of routing protocols, SDN, VPNs, and network security best practices. • Certification: CCNA or CCNP or equivalent (Preferred) • Experience with network monitoring and support of Cisco Routing and Switching, Network load balancers, Checkpoint or Palo Alto Firewalls • Familiar with ITIL best practices and processes • Good knowledge of networking (IP addressing, routing, VLANs) • Familiarity with automation tools (Python, Ansible) and orchestration concepts. Desired Skills & Qualifications • Experience with Software-Defined Networking (SDN) : Cisco ACI, VMware NSX, Juniper Contrail, SD-WAN.(pref) • Proficiency in network monitoring tools (SolarWinds, PRTG, Nagios) and performance optimization. • Knowledge of VPN and remote access solutions (Cisco AnyConnect, Palo Alto GlobalProtect). .