Health Coach - City

JOB POSITION: HEALTH COACH Timing: 8am-5:30pm / 8am-1pm Workdays: Mondays to Saturdays Contract & Permanent Primary Responsibilities and Duties: • Conduct one-to-one health coaching consultations for clients enrolled in health screening and longevity programmes. • Develop personalised health and wellness plans covering nutrition, physical activity, sleep, stress management, weight management, and healthy ageing. • Educate and empower clients to adopt sustainable lifestyle modifications using evidence-based coaching techniques. • Review health screening findings with the multidisciplinary team and reinforce doctors' recommendations during follow-up sessions. • Assist in case management by coordinating clients' healthcare journey from screening to post-review follow-up. • Arrange and coordinate specialist consultations, diagnostic investigations, allied health services, and follow-up appointments. • Monitor outstanding investigations, referrals, and medical reports to ensure timely completion and continuity of care. • Liaise with doctors, specialists, allied health professionals, laboratories, radiology providers, and external healthcare partners to facilitate seamless client care. • Conduct regular follow-ups with clients to monitor progress, encourage adherence to care plans, and document health outcomes. • Escalate abnormal findings, high-risk cases, or client concerns to the attending doctor and Clinic Manager where appropriate. • Provide concierge-level support by responding promptly to client enquiries via phone, email, and messaging platforms. • Maintain accurate and timely documentation of coaching sessions, follow-up activities, and case management records. • Ensure all client records and medical information are maintained in accordance with PDPA, organisational policies and clinical governance requirements. • Assist in developing and enhancing longevity, preventive health, and wellness programmes. • Participate in multidisciplinary case discussions and continuous quality improvement initiatives. • Escalate service recovery cases and client complaints to the Clinic Manager and Operations Team where appropriate. • Support the clinic's daily operations and collaborate closely with the clinical and operations teams to deliver an exceptional client experience. • Adhere to the organisation's policies, procedures, clinical protocols, and service standards. • Carry out any other duties or projects assigned by the Clinic Supervisor, Clinic Manager or Operations Manager. Key Skills: • Strong knowledge of lifestyle medicine, preventive healthcare, and healthy ageing. • Excellent communication and motivational coaching skills. • Strong case management and care coordination capabilities. • High emotional intelligence with excellent interpersonal skills. • Ability to build rapport with executive and high-net-worth clients. • Strong organisational skills with the ability to manage multiple client cases simultaneously. • Excellent documentation and follow-up skills. • Ability to work collaboratively within a multidisciplinary healthcare team. • Professional, empathetic, and client-centric approach. Qualifications: • Bachelor's Degree in Nutrition, Dietetics, Exercise Science, Sports Science, Physiotherapy, Nursing, Public Health, Health Promotion, Psychology, or other relevant healthcare-related discipline. • Minimum 5 years of relevant experience in health coaching, wellness coaching, lifestyle medicine, preventive healthcare, executive health screening, or a related healthcare setting. • Demonstrated experience in client education, behaviour change coaching, and personalised wellness planning. Preferred Qualifications • Experience in longevity medicine, preventive medicine, precision health, or executive health screening. • Certification in Health Coaching (NBHWC, ACE Health Coach, Wellcoaches, or equivalent) will be an advantage. • Experience interpreting health screening results, body composition analysis, metabolic health markers, wearable health data, or Continuous Glucose Monitoring (CGM). • Familiarity with evidence-based coaching methodologies and digital health technologies. Requirements: • Able to start work immediately or within a month • Must be fully vaccinated for Covid, MMR (Mumps, Measles & Rubella, TDAP, Hep B) • Position is open only to Singaporeans & Singapore PRs only Please send your detailed resume in editable MS Word format, no graphics or formatting , together with relevant certificates in PDF to hadijah@fortressintelligence.com.sg. If you have any questions, please call / WhatsApp to 63348311. Please do not send any resumes / documents via WhatsApp.