Service Technician / Senior Service Technician / Assistant Engineer

Job Description 1. Field Service& Technical Support • Troubleshoot, maintain, repair, and commission water-cooled and air-cooled chiller systems. • Respond promptly to service requests to ensure equipment reliability and customer satisfaction. • Diagnose equipment faults, identify root causes, and implement corrective and preventive actions. 2. Preventive Maintenance & Performance Management • Perform preventive and corrective maintenance on chiller and HVAC systems. • Conduct equipment inspections, performance testing, and preventive maintenance according to company standards. • Support continuous improvement initiatives to enhance service quality and operational efficiency. 3. Project Coordination & Contractor Management • Coordinate and supervise subcontractors during installation, commissioning, maintenance, and repair activities. • Ensure work quality, safety compliance, and adherence to project requirements. • Collaborate with Sales, Projects, and Technical teams to resolve customer issues and support project execution. 4. Commissioning& Technical Support • Assist in commissioning, start-up, testing, and system performance verification. • Support technical problem-solving and optimization of equipment performance. • Provide basic technical support and recommendations to customers • Record service findings and update maintenance and service reports. • Ensure proper handling of tools, spare parts, and materials. 5. Documentation& Compliance • Prepare and maintain accurate service reports, maintenance records, and technical documentation. • Ensure compliance with company safety policies and site regulations during all field service activities. 6. Other Duties • Perform additional responsibilities assigned Job Requirements 1.Education & Qualifications • Diploma or Certificate in Mechanical Engineering, Electrical Engineering, Mechatronics, Air‑Conditioning & Refrigeration, or equivalent. 2.Industry Experience & Technical Knowledge • Minimum 2-5 years of technical experience in HVAC, chiller, ACMV, M&E, or building services industries. • Good understanding of chilled water systems, HVAC equipment, and mechanical building services. • Experience with water-cooled and air-cooled chillers is advantageous. • Candidates with relevant experience may be considered for a higher-level position based on their qualifications and technical competencies. 4.Personal Attributes • Self-motivated, proactive, and driven to achieve targets. • Able to work independently and manage priorities effectively. • Strong team player with the ability to collaborate across functions. 5.Technical & IT Skills • Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint. 6.Language & Mobility Requirements • Ability to communicate in spoken and written English.