Patient Service Associate

Job Summary You will support clinic operations by managing patient registration and appointment scheduling, performing billing and maintaining accurate patient records. Responsibilities • Register patients and schedule appointments while responding to phone and email enquiries to ensure smooth clinic operations • Coordinate clinical investigations by assisting nursing and clinical staff to facilitate patient care • Perform billing tasks accurately to support clinic financial processes • Assist doctors during patient consultations and examinations to enhance clinical efficiency • Maintain accurate and organized filing of patient records to ensure data integrity and accessibility • Carry out general administrative duties as assigned to support daily clinic functions Preferred competencies and qualifications • Possess at least 'N'/'O' Levels qualifications, or equivalent • Demonstrate good command of English to communicate effectively with patients and staff • Exhibit strong teamwork and service orientation to contribute positively to the clinic environment • Show friendly disposition with good interpersonal and communication skills to engage well with patients and colleagues • Have at least 1 year of experience working in a private clinic setting, which will be an added advantage