Customer Service Officer (5 Days | West | Administrative | Sales Support)

• MNC Company • Basic up to $3200 + AWS + Variable Bonus • Excellent Welfare and Benefits + Career progression • Working location: Toh Guan • Working hours: Monday to Friday (8.30am to 5.30pm) Job Responsibilities: Sales Support & Administrative functions: • Preparation, follow up on the confirmation of the quotations& processing of sales orders for quotations • Distribution of work orders to various department and scanning / archiving to sales files • Application of communication link & assist in collecting down payment (when required) • Assist to prepare Security Design on floor plan based on customer requirement (when required) • Circulate maintenance contract to individual executive twice a year and reminder during weekly sales meeting • To expedite PO from customers whenever needed • To handle vendor approval form or customer digital portal setup • To prepare the sales performance report for submission • To compile monthly sales quotation summary report • To circulate notifications / news • To contact customer to build rapport and gather feedback • To prepare service agreement for system commissioning Credit control functions: • Credit Control – to chase for and follow up on the status of payment from customers Sales & Customer Service related duties and task: • To collect & share useful market information collected from external parties. E.g. Competitors / Industry information • To participate in marketing and/ or new business development activities as assigned by the Manager • To participate in all customer rapport program organized by the Customer Service team • To provide customer service & to manage customer relations for assigned customers including customer visits Job Requirements: • Possess minimum Diploma in Business Studies / Office Administration with minimum 1 to 2 years' working experience Candidates are encouraged to apply this position via Apply Now button with the following information in the resume • Work experiences and job responsibilities • Current and Expected salary • Reason for leaving • Date of availability • Education background We regret that only shortlisted candidates will be contacted. LIONG ZHAO GUAN (R22107632) EA Recruitment Pte Ltd EA License No: 21C0492