CUSTOMER SERVICE OFFICER

Customer Service Executive GradeCool Air-Condition Pte Ltd 📍 Work Location: Tampines, Singapore We are looking for a Customer Service Executive to join our team! If you are friendly, responsible, organised, and enjoy communicating with customers, we welcome you to apply. Training will be provided for the right candidate. Job Responsibilities * Handle customer enquiries via phone, WhatsApp and email * Arrange air-conditioning servicing, repair and installation appointments * Prepare quotations, invoices and service-related documents * Follow up with customers regarding appointments and payments * Coordinate appointments between customers and technicians * Handle general administrative and customer service duties * Assist with daily office operations Job Requirements * Singapore Citizen / Singapore PR preferred * Customer service or administrative experience is an advantage * Good communication and interpersonal skills * Responsible, organised and able to work independently * Basic computer skills * Positive attitude and willing to learn * Training will be provided Working Hours Monday – Saturday: 8:30am – 5:30pm * 1 week: 5 working days * 1 week: 6 working days * Sunday & Public Holidays: Off Salary 💰 $2,000 – $2,800 per month Salary will depend on experience and incentive scheme. How to Apply Interested candidates are welcome to WhatsApp or call 8299 5050 for more information. 📍 Work Location: Tampines Area We look forward to welcoming a new member to our team!