Sales Administrator

Key Responsibilities • Prepare quotations, invoices, and sales documentation • Process customer orders and coordinate delivery schedules • Handle customer enquiries via phone and email • Maintain customer records and CRM database • Coordinate with suppliers, logistics partners, and internal departments • Follow up on quotations, deliveries, and customer requests • Prepare sales reports and administrative documentation • Provide general administrative support to the Sales team Requirements • Diploma in Business Administration, Marketing, or related discipline • 1–3 years of sales administration, customer service, or order processing experience • Good communication and organisational skills • Proficient in Microsoft Office (Excel, Word, Outlook) • Experience using CRM systems is an advantage • Able to multitask and work independently