Project Manager (EduTech)

Company Overview We are an innovative EduTech company delivering AI-powered assessment and learning solutions to schools, universities, and education partners across Asia. A significant portion of our customers are Chinese-speaking institutions, and customer success is core to our growth. Job Summary We are looking for a proactive and detail-oriented Project Manager who is fluent in Chinese (Mandarin) and English to manage education technology projects end-to-end. This role requires regular interaction with Chinese-speaking customers, partners, and internal technical teams to ensure smooth project delivery and high customer satisfaction. Key Responsibilities • Manage end-to-end project delivery for EduTech implementations (from kickoff to go-live and post-deployment support) • Act as the primary point of contact for Chinese-speaking customers , handling discussions, updates, and issue resolution in Chinese • Communicate confidently with customers and potential customers to understand requirements and expectations • Coordinate with internal teams (product, engineering, AI, QA, support) to ensure timelines and deliverables are met • Prepare project plans, timelines, status reports, and documentation • Track project risks, dependencies, and changes, and proactively resolve issues • Support pre-sales or pilot discussions when required, especially with Chinese-speaking prospects • Ensure projects are delivered on time, within scope, and aligned with customer needs Required Skills & Qualifications • Fluency in Chinese (Mandarin) is mandatory – spoken and written • Strong proficiency in English (spoken and written) • 3+ years of experience as a Project Manager, preferably in EduTech, SaaS, or Technology companies • Experience working directly with customers and external stakeholders • Strong communication, coordination, and stakeholder management skills • Ability to explain technical concepts in a simple, customer-friendly manner • Experience managing multiple projects simultaneously • Familiarity with project management tools (e.g., Jira, Trello, Asana, ClickUp, or similar) Preferred / Nice to Have • Experience working with schools, universities, or education groups • Understanding of AI-based or digital learning platforms • Experience working with China, Taiwan, Hong Kong, or Southeast Asian markets • PMP, Agile, or Scrum certification (optional)