Operations Executive | Freight Forwarding (SEA)

We are a growing freight forwarding company dedicated to delivering reliable, efficient, and customer-focused logistics solutions worldwide. With a strong global network, we aim to provide seamless shipping experiences while upholding professionalism and service excellence. Job Responsibilities: • Handle day-to-day sea import & export operations and documentation (e.g., booking, shipping instructions, BL draft, VGM, customs declaration). • Coordinate with customers, carriers, and overseas agents to ensure smooth cargo movement. • Monitor shipment schedules, vessel cut-off dates, and ensure timely delivery of documents. • Prepare and verify export documents (invoices, packing lists, certificates, etc.). • Provide proactive updates and after-sales service to clients. • Address customer inquiries, resolve service issues, and maintain strong relationships. • Liaise with internal departments to support operational efficiency and compliance. Requirements: • Minimum 1 year of experience in freight forwarding, preferably in sea import & export operations. • Familiar with import & export documentation, shipping terms (Incoterms), and international trade practices. • Strong communication and problem-solving skills. • Ability to multitask, prioritize, and work under pressure. • Proficient in MS Office; knowledge of freight forwarding systems is an advantage. • Team player with a customer-oriented mindset.