Operations Executive

• Coordinate and monitor daily operational activities for aviation and logistics services. • Liaise with airlines, airport authorities, ground handlers, transport providers, and vendors to ensure smooth cargo and operational movements. • Support flight operations, cargo handling, documentation, and shipment coordination activities. • Ensure timely execution of operational requirements and adherence to customer service standards. • Prepare, verify, and maintain operational and shipping documentation accurately. • Ensure compliance with aviation regulations, safety standards, customs requirements, and company SOPs. • Monitor and ensure proper filing and record keeping of operational documents. • Assist in handling operational audits and regulatory inspections when required. • Communicate with customers and stakeholders regarding shipment status, operational updates, and issue resolution. • Coordinate with service providers and vendors to ensure operational efficiency and timely service delivery. • Support escalation handling and resolve operational issues promptly. • Monitor operational KPIs and prepare operational reports as required. • Support process improvement initiatives to enhance operational efficiency and service quality. • Assist management with operational planning, scheduling, and resource coordination. • Participate in operational meetings and provide operational updates when required.