Operation Manager

Duties & Responsibilities: • Oversee and manage the overall daily operations of the Singapore office and depot, ensuring smooth, safe and efficient operations. • Manage and supervise drivers and operational staff, including work allocation, attendance, performance, training and discipline. • Plan and coordinate daily truck and driver schedules to meet operational requirements, customer demands and KPI targets. • Manage the company’s lorry/truck fleet, including vehicle utilisation, maintenance, inspections and breakdown management to maximise fleet efficiency and minimise downtime. • Conduct regular and random truck inspections to ensure vehicles, equipment and safety requirements are properly maintained. • Monitor equipment and depot facilities to ensure they are in good working condition and ensure proper management and storage of operational materials and chemicals. • Monitor and improve operational systems, processes and workflows, and implement best practices to improve productivity and efficiency. • Monitor monthly and yearly operational KPIs, equipment utilisation and revenue targets, and implement corrective actions where required. • Identify operational issues and root causes of vehicle breakdowns, service delays and other operational problems, and implement effective solutions. • Ensure all services and workmanship meet the company’s required quality standards, including the proper maintenance and servicing standards for Portable and Premium Toilets. • Provide guidance, coaching and training to drivers and operational staff to ensure they perform their duties safely, efficiently and in accordance with company standards. • Handle and resolve on-site technical, operational and customer-related issues that may arise during daily operations. • Ensure compliance with all relevant company policies, safety requirements and applicable regulatory requirements. • Prepare and provide regular operational reports and updates to management on fleet performance, manpower, KPI achievement, breakdowns and other operational matters. • Perform any other duties and responsibilities as assigned by Management to ensure the smooth and efficient operation of the business. Requirements: • Minimum 8 years of relevant working experience in the waste management/portable hygiene product industry . • Proven experience in operations management , preferably within waste management, sanitation, environmental services or a related industry. • Strong experience in managing drivers, operational staff and lorry/truck fleets. • Good knowledge of fleet management, vehicle maintenance, scheduling and operational planning. • Strong leadership, problem-solving and decision-making skills • Able to work independently and handle a fast-paced operational environment. • Good communication and interpersonal skills. • Willing to be hands-on and attend to operational issues when required.