Administrative support Customer service

Job Description & Requirements Roles & Responsibilities • Coordinate customer service schedules and repair arrangements with internal teams. • Assist in coordinating technicians' work schedules and daily operations to ensure smooth service delivery. • Liaise with technical team to ensure all servicing, maintenance & repairs of instruments are met with the required standard • Coordinate procurement activities including supplier communication, quotation comparison, purchase orders issuance etc. • Customer service orientated, order fulfilment to customer, include pre-sales, post sales follow-up promptly. • Maintain daily cash flow records and assist with basic financial documentation. • Perform administrative and other ad-hoc tasks assigned. • Ability to multitask and prioritize all administrative paperwork • Support Accounts Receivables (AR) by preparing invoices, credit notes, proforma invoices, billing summaries and following up on customers' payments • Manage and respond to company emails, WhatsApp messages and phone calls, communicating with customers, suppliers and internal teams. • Provide daily administrative and operational support including document management, data updates and office coordination. • Passionate, self-motivated with service-oriented attitude. Requirements • Fresh Diploma holders or ITE graduates are welcome to apply • Proactive, independently with good communication skills. • Self-motivated, result and customer-oriented. ** 5-day work