Customer Service & Order Management Executive

🟩 Work Location: Ubi 🟩Salary: up to $3,300 🟩Working hours: 9.30am to 6.30pm Mon to Fri We are looking for a proactive and bilingual Customer Care Support executive to manage customer inquiries and order processing across local and regional markets. Responsibilities: • Coordinate with local and regional customers on inquiries, quotations, order processing, shipment arrangements, and after-sales support • Build and maintain strong relationships with existing customers, proactively identifying and resolving issues in a timely and professional manner • Liaise closely with Germany headquarters on shipment instructions, order updates, and follow-ups Requirement: • GCE 'O' Level or Diploma in any field • Minimum 1 year of experience in customer service, customer support, administration, or related field • Proficient in Microsoft Office applications — Word and Excel • Experience with ERP systems such as Microsoft Dynamics NAV or SAP is an advantage • Able to commence work within short notice • EA License No: 19C9611 EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)