Clinic Assistant

The Clinic Assistant will play a crucial role in managing the reception area, attending to patients, performing administrative tasks, and providing support to doctors during consultations. The duties and responsibilities include: Manage the reception area, greeting patients, and handling phone calls professionally. Attend to patients and perform front-desk duties including registration, scheduling appointments, verifying insurance, and managing billing. Process insurance claims, handle Medisave transactions, and conduct regular stock-taking of medical supplies. Update billing records accurately and reconcile daily collections. Provide assistance to doctors during consultations, ensuring patients’ needs are met efficiently. Maintain a clean and organized clinic environment. Job Requirements Experience in a healthcare setting would be advantageous. Excellent interpersonal and communication skills. Strong customer-service mindset with a focus on patient satisfaction. Ability to multitask and work efficiently in a fast-paced environment. Proficiency in medical billing software and basic computer skills.