Clinic Assistant

You will be the first point of contact for patients and a key support to our TCM physicians. You will handle front-desk work, clinic operations, and day-to-day admin so consultations run smoothly and patients feel welcome. Key responsibilities • Greet patients and assist with appointment scheduling and registration • Handle phone and walk-in enquiries in English and Mandarin • Support TCM physicians during consultations • Manage clinic records and process payments • Track inventory and the dispensing of herbs • Perform basic administrative and housekeeping duties • Keep the clinic clean, calm, and welcoming What we’re looking for • No formal qualification required • Strong spoken English and Mandarin for patient communication • Basic computer skills (clinic software, email, Microsoft Office) • Friendly, responsible, and able to work independently • Willing to learn TCM clinic workflows • Available to work weekends Prior experience in a healthcare or TCM clinic is an advantage, but not required. Training will be provided.