Centre Executive

Position: Centre Executive Responsibilities: • Complete administrative and operational tasks at the centre • Work towards attaining student sign-up targets and maximise monthly retention • Liaise with customers and respond promptly to queries • Resolve any customer grievances in a courteous and professional manner • Assist with customer payments and maintain accurate files for auditing • Update HQ promptly about student enrolment, trial lesson and student withdrawal • Safeguarding of student welfare and safety • Ensure the centre is well-maintained with a high standard of cleanliness • Ensure all classrooms are well stocked with required materials and stationery • Attend additional training as and when required • Assist with ad hoc projects Experience and qualifications: • “O” Level Certificate or higher • Minimum 1 year of relevant work experience preferably from Education, Retail, Airlines or any other customer centric industries • Kind and nurturing when interacting with children • Professional and courteous when communicating with parents/guardians • Excellent organisation skills • Proficient with MS Office and Excel • Willing to work both weekends and three weekdays Company benefits: • Medical and dental benefits • Incentive programme • Birthday leave