World Partners Solution Pte. Ltd. · MyCareersFuture · 1mo

Oracle Service Delivery Manager

Singapore, West

OnsiteFull Time8+ YOEBachelor'sSenior LevelSGD 8,000 – 12,000 / month

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Posted: 2026-08-21 (1mo)
Place: Singapore, West
Commitment: Full Time
Salary: SGD 8,000 – 12,000 / month
Experience: 8+ YOE
Education: Bachelor's
Department: Information Technology
Source: MyCareersFuture (the employer’s own listing)

Your match

Skills in this posting

Oracle CloudOracleIT Service DeliveryHTTPMySQLSplunkLinuxDisaster RecoveryCloud InfrastructureIdentity and Access ManagementCISSPWindows Server

Key Responsibilities · Service delivery governance,SLA management, customer engagement, monthly reporting and continual serviceimprovement. · Oversee OCI services includingVCN, Subnets, VNICs, Security Lists, Route Tables, Compute Instances, Storage,OCI Network Firewall, WAF, Email Delivery and IAM services. · Manage server operations,operating system patching, troubleshooting, backup restoration andinfrastructure availability. · Oversee Oracle DBCS, ATP, MySQLHeatWave and MSSQL database services including monitoring, patching, backup andrecovery testing. · Lead Incident, Problem andChange Management processes and major incident resolution activities. · Coordinate vulnerabilityremediation, security audits, privileged access reviews and complianceinitiatives. · Manage disaster recoveryplanning, testing, documentation and service restoration activities. · Participate in architecturereviews, technical governance and infrastructure optimization initiatives. · Coordinate with applicationteams, vendors and third-party providers for maintenance, patching andupgrades. Environment Scope OCI Compute Virtual Machines: 51 (31Production, 15 UAT, 5 Development). Database Estate: 15 Databases (12 DBCS and3 ATP). Support coverage includes Academic, LMS,Administrative and ACAD12 systems with extensive batch processing workloads. Required Qualifications · Bachelor Degree in InformationTechnology, Computer Science or related discipline. · 8–12 years of ITInfrastructure, Cloud Operations or Managed Services experience. · Minimum 5 years of ServiceDelivery Management experience. · Hands-on experience managingOCI and enterprise database environments. · Strong stakeholder, vendor andcustomer management capabilities. Technical Skills Oracle Cloud Infrastructure, OracleDatabase, Autonomous Database, MySQL HeatWave, MSSQL, Linux, Windows Server,WebLogic, Oracle HTTP Server, IIS, Splunk, Tenable, Security Compliance, Backup& Recovery and Disaster Recovery Management. Preferred Certifications OCI Professional, ITIL Foundation/ManagingProfessional, Oracle DBA Certification, PMP/PRINCE2, CISSP or CISM.