Operations cum HR

We , Stag Match , are seeking a highly motivated, independent, and self-driven Operations & HR Executive/Manager to join our growing team. This dual-role position is critical to ensuring the smooth and efficient running of our training programs while also supporting the human resource needs of our institute. The ideal candidate will be a proactive problem-solver, adept at managing multiple tasks concurrently, and committed to completing all responsibilities with diligence and precision. Key Responsibilities: Operations (60%): • Program & Course Coordination: • Manage the end-to-end operational aspects of training programs, including scheduling, venue booking (if applicable), material preparation, and logistics. • Coordinate with trainers, participants, and vendors to ensure seamless program delivery. • Oversee the maintenance and readiness of training rooms and equipment. • Manage participant registration, attendance tracking, and feedback collection. • Administrative Support: • Maintain accurate records of training programs, participants, and resources. • Handle general administrative tasks such as filing, data entry, and correspondence. • Assist in the preparation of reports and presentations related to operational performance. • Vendor / Stakeholders Management: • Liaise with external vendors/ Stakeholders for training materials, equipment, and other operational needs. • Ensure timely procurement and delivery of necessary resources. • Process Improvement: • Identify opportunities to streamline operational processes and enhance efficiency. • Develop and implement best practices for program delivery and administration. Human Resources (40%): • Recruitment Support: • Assist in the end-to-end recruitment process, including posting job advertisements, screening resumes, scheduling interviews, and conducting initial assessments. • Coordinate onboarding for new hires, ensuring a smooth integration into the institute. • HR Administration: • Maintain accurate and up-to-date employee records (e.g., leave applications, personal details). • Assist with payroll preparation and benefits administration (if applicable). • Handle general HR inquiries and provide support to employees. • Employee Engagement: • Support initiatives aimed at fostering a positive and productive work environment. • Assist in organizing staff events and activities. • Policy Adherence: • Ensure compliance with relevant HR policies and procedures. • Assist in communicating HR updates and guidelines to staff. Qualifications & Skills: • Experience: Minimum 2 years of experience in an operations and/or HR administrative role, preferably within a training or education environment. • Proactive & Independent: Demonstrated ability to work independently, take initiative, and anticipate needs without constant supervision. • Self-Driven: Strong internal motivation to achieve goals and continuously improve. • Task Completion: Proven track record of consistently completing tasks accurately and on time, even under pressure. • Organizational Skills: Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks effectively. • Communication Skills: Strong written and verbal communication skills, with the ability to interact professionally with diverse stakeholders. • Problem-Solving: Resourceful and capable of identifying and resolving operational and HR-related issues efficiently. • Attention to Detail: Meticulous and thorough in all aspects of work. • Tech-Savvy: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable with learning new software/systems. Experience with HRIS or training management systems is a plus. • Adaptability: Ability to thrive in a dynamic, fast-paced environment. • Team Player: While independent, also able to collaborate effectively with colleagues. What We Offer: • A challenging and rewarding role in a supportive and collaborative environment. • Opportunity to contribute to the growth and success of a reputable training institute. • Professional development and learning opportunities. Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and explaining why they are a strong fit for this role to [info@stagmatch.com.sg & HR@Stagmatch.com.sg] with the subject line "MCF: Application for Operations & HR Executive - [Your Name]".