Customer Service Officer | Sales |Paya Lebar - 3972

Customer Service Officer – Sales Working days: 5.5 days Working time: Mon to Fri 9am-6pm; Alternate Saturday or Saturday WFH Salary: $2500 - $2800 Working location: Paya Lebar Job Description • Secure retail and corporate rentals. • Activating replacement cars for insured and following up on the due date for returning. • Provide timely, consistent and accurate information to external customers. • Ensure accurate processing of rental workflow through Fleetmatics. • Furnish accurate driver particulars to respective authority for summons. • Prepare quotation, tender, process monthly renewal, collect payment for Corporate accounts. • Handle PRAC technical/breakdown such as vehicle unable to start, accident etc. Escalate promptly to operations/manager for follow up as appropriate. • Handle cash and credit transactions accurately and securely. • Work with operations to maximize fleet utilization. • Ensure tidiness and cleanliness of the reception area to create a pleasant and welcome environment for walk-in customers. • Seek immediate assistance from relevant colleagues for issues that cannot be resolved within the department or escalate promptly to the manager as appropriate. Preferred competencies and qualifications • Proficient in MS Office to support administrative and reporting tasks • With valid class 3/3A driving license to support vehicle handling and replacement car activation, will be an advantage WhatsApp: +65 8753 6078 (Anna) Wong Zhi Jing | Reg No : R26163972 The Supreme HR Advisory Pte. Ltd | Ea No: 14C7279