Admin Coordinator

Job Scope & Responsibilities Sales & Order Coordination • Prepare and send quotations, invoices, and delivery orders • Liaise with customers to confirm artwork, quantity, material, and finishing details • Process and track sales orders from confirmation to delivery • Coordinate with internal departments (design, production, logistics) to ensure smooth workflow Customer Service • Handle customer inquiries via email, WhatsApp, and phone • Follow up with clients on approvals, payment, and delivery timelines • Maintain strong relationships with existing customers Ops Support & Admin • Maintain accurate records of orders, payments, and customer database • Assist in preparing sales reports and tracking monthly targets • Support the sales team with administrative tasks as needed • Arrange delivery routes & prepare goods for delivery Print Knowledge (Training Provided) • Learn basic knowledge of printing materials and finishing (e.g., hot stamping, embossing, paper types) • Advise customers on the best print options based on their needs Requirements • 1–2 years of experience in sales admin, customer service, or operations support • Good communication and coordination skills • Detail-oriented and organized • Able to multitask and meet tight deadlines • Proficient in Microsoft Excel, Word, and basic Google Workspace