Sales Team Leader

Job Description: • Offer the best in class customer service, manage the sales team member to ensure the team's objectives and sales goal are met • Handle customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers • Build and manage daily budget for Sales team based upon Yearly Sales Budget agreed with HQ Japan • Issue the Preliminary reports and control Productivity, Hours worked at capita, Rate of remaining goods, and Production loss management • Create Inventory list at month end and maintain Work Schedule Record system data accurately • Maintain the smooth operation of stores through cooperation with other department • Set-up a milestone to improve hygiene management and keep the outlet always clean and tidy • Do PDCA cycle (Plan-Do-Check-Act) with Store Manager on a quarterly basis to further confirm and improve progress Requirements: • Singaporean or PR only • For candidates who are able to speak Japanese, we may consider providing a Japanese language allowance • Minimum 5 years of sales experience in the baking industry