QA/QC EXECUTIVE

Job Responsibilities 1. Central Kitchen – Quality Control & Food Safety · Conduct routine QC inspections on incoming raw materials, WIP and finished products. · Conduct GMP, hygiene and food safety inspections and monitor compliance with company SOPs. · Verify production, cleaning, sanitation and food safety records are properly completed and maintained. · Conduct temperature checks, sampling and other QA/QC verification activities. · Identify, report and follow up on quality and food safety non-conformities and CAPA. · Support laboratory testing, calibration, pest control and other food safety-related programmes. · Support the implementation and maintenance of the ISO 22000:2018 Food Safety Management System. · Identify opportunities and support initiatives to improve food safety processes, controls and compliance within the Central Kitchen. · Assist with internal and external audits, regulatory inspections and staff training. 2. Outlets – Quality Assurance & Food Safety · Conduct regular outlet inspections and audits to ensure compliance with food safety, hygiene, GMP and SOP requirements. · Review outlet food safety records and follow up on audit findings and CAPA. · Monitor food handling and hygiene practices and provide guidance to outlet teams. · Support investigations of customer complaints, food safety incidents and non-conformities. · Conduct and support staff training on food safety, hygiene and SOP requirements. · Prepare and maintain QA/audit documentation and reports. · Work with outlet teams to address identified gaps and improve food safety standards and practices. · Liaise with operations, vendors and service providers on food safety matters. · Perform any other duties assigned by the Reporting Manager from time to time.