CLINIC ASSISTANT

• Register patients and verify personal details • Manage appointments, phone calls, WhatsApp enquiries and patient queues • Collect payment, issue receipts and handle basic billing/insurance or CHAS/Medisave procedures where applicable • Prepare consultation rooms before patients enter • Assist doctors during simple procedures or examinations when trained to do so • Take basic measurements such as temperature, blood pressure, height and weight • Dispense medication according to the doctor’s prescription and clinic procedures • Label medicines and explain basic medication instructions as directed • Maintain patient records and update the clinic computer system • Sterilize or clean instruments and maintain infection-control standards • Restock medicines, consumables and medical supplies • Check stock levels and expiry dates • Keep the reception, consultation rooms and treatment areas clean and organised • Arrange laboratory tests, referrals, medical reports or follow-up appointments • Maintain patient confidentiality and follow clinic SOPs Depending on the clinic, the role may also include phlebotomy/blood taking, ECG, wound dressing, vaccination assistance or health screening, but these normally require appropriate training.